Players are responding to the lootboxes and microtransactions in Diablo Immortal with a massive review bomb on Metacritic. At the time of writing, the game’s user score has dropped to an abysmal score of 0.7, a far cry from the aggregated critics’ score of 79.
We played the game during its early access, and make no mistake—the game does deliver “the Diablo experience” in terms of gameplay. However, it’s the microtransactions that is the main issue, as noted by the majority of the reviews left by many Metacritic users. To illustrate how severe the problem is, there have been reports of the game requiring players to spend over $50,000 just to max out a single character.
As such, while playing through the game’s early and mid-game content is regarded as decent, it’s the late game where many players’ experience start to deteriorate, as the “pay to win” aspect starts to become more prevalent, especially for the PvP modes.
On the Google Play Store and Apple App Store, Diablo Immortal isn’t as badly hit by the review bomb, with the scores still remaining above 4/5 on both platforms. However, 1 star reviews citing the game’s issues with microtransactions are increasing in number.
To stay updated with Diablo Immortal, follow the game on Twitter. We also looked at the microtransactions issue at a greater depth and provided some of our own solutions for it in the following video: