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Nintendo has quietly introduced a new requirement for Switch 2 warranty repairs in Japan that could make life harder for console scalpers. Unlike the original Switch, the Switch 2 doesn’t come with a physical warranty card, forcing owners to keep their purchase receipts if they want free repairs.
This change means Japanese Switch 2 owners must provide proof of purchase – like a receipt or delivery slip – when sending their console for warranty repairs. Without these documents, Nintendo won’t cover the repair costs, even if the console is still under warranty.
Japanese gamers on social media quickly spotted how this could hurt the resale market. User TeamSubRockman noted on X that Switch 2 listings on Mercari, a popular Japanese marketplace, were including receipts – but pointed out this breaks the site’s rules. “Nintendo is setting so many traps, it’s impressive,” they wrote.
メルカリ転売Switch2なんだけど、最近はレシート付きで出品してる人が増えてます。
保証にはレシートが必要だから。
購入者もそれを求めています。結論、メルカリの規約に明確に違反となります。グレーからアウトになります。
任天堂さん、罠仕掛けすぎてすごい👏
通報祭り始まってます！— Teamさぶろっくまん＠GジェネET (@TeamSubRockman) June 15, 2025
The move appears to be another anti-scalping strategy from Nintendo, which has already warned about taking steps to stop bulk buyers from reselling consoles at higher prices. Purchase receipts and delivery slips contain personal details like addresses and store information, making it risky for scalpers to provide them to buyers. If someone uses another person’s receipt for warranty claims, they would technically be lying about their identity to Nintendo.
The original Switch made warranty claims easier in Japan by printing the warranty information directly on the console box. Owners only needed to send a photo or copy of this section for repairs.
Nintendo isn’t alone in requiring purchase proof for warranty repairs. Sony has similar rules for PlayStation consoles, including the PS5. The Switch 2 has been in high demand since its announcement, with Nintendo and retailers working together to limit bulk purchases. Online marketplaces in Japan have also been restricting scalper activity.
