An update has come through myBurgerLab with regards to the Hoyo Fest merchandise distribution, after fans expressed displeasure which you can read about here. The update as provided on their Facebook page can be read below verbatim:
Hey Honkai fams!Ok here is the latest update on merch.We’ve got good news (and a little not so great news) – all the merch are available* throughout the event period starting on the 5th Nov – 16th Nov!However here are the caveats.Do take note that this arrangement is at the request of the organizers so please be gentle with us kWhile each type of merchandise is available everyday throughout the event, BUT the quantities of each merchandise is ULTRA MEGA LIMITED for each day of the event.Purchases will be made over the counter at myBurgerLab MyTOWN during the event (event date start and end), and it’s first come first serve only.That being said, we look forward to serving you the specially crafted HoYo FEST Meals inspired from the game itself. We’ve got the Borscht Burger, inspired by the feisty Bronya, the Raiden Nachos inspired by Raiden Mei, and of course the Pizza Burger Special inspired by none other than Kiana Kaslana herself! They were a blast to create and we hope you’ll enjoy them too!If you have any questions, feel free to DM us! See you soon peeps!